Book

Clinic location.

The Ivy Clinic every Monday, Tuesday, Wednesday & Thursday (adults & children) & every other Saturday (children only)

190 Kingston Road, Teddington, Kingston Upon Thames, Surrey. TW11 9JD.

SESSION COSTS

£85 initial adult consultation, case history, treatment & feedback (70mins)

£75 follow up adult session (60 mins)

£75 Initial child consultation, treatment plus written feedback (40 mins)

£75 initial baby session (60 mins)

£65 follow up child or baby session (40 mins)

TERMS & CONDITIONS

To reserve an appointment a minimum 50% booking fee is required.

The remainder of the session payment can either be made at the time of booking or in person at your appointment.

The booking fee is non-refundable in all circumstances, however it can be transferred to another appointment as long as a minimum of 48 hours-notice is given.

Please note this does NOT apply to my Saturday paediatric clinic where the booking fee is non-transferable and non-refundable in all circumstances.

Failure to give 48 hours to re-schedule your appointment will result in the loss of your booking deposit and a new one will be required to rebook.

Amendments within 48 hours allows me to better manage my diary and offer appointments to other clients on my waiting list.

Rescheduling any one session consecutively more than twice will result in the loss of your booking fee and a new one will be required to make a booking.

In the event you have made payment  for a session in full and subsequently wish to cancel, I require a minimum of 48 hours-notice to cancel and process a refund, minus the 50% booking fee.

All reduced block bookings (when available) are non-refundable and non-transferable in all circumstances subject to a 14 day cooling off period as per the Consumer Rights Act 2015.

No shows on the day will be charged the full appointment fee.

You can reschedule an appointment online using my booking system or you can cancel or reschedule by emailing kate@thiskatestuart.com or by texting or calling 07889645503..

GENERAL DATA PROTECTION REGULATION GDPR

As Per Data Protection Act introduced to the UK in May 2018

Cranio-Sacral therapists keep records regarding your treatments.  During the case consultation, the therapist will record your name, contact details and other personal information such as your medical and life history.  The data you share with the therapist is confidential unless:

• You give written consent for personal information to be shared with a named person or professional.

• The therapist is required by law to share information.

• You disclose information that leads the therapist to believe there is significant risk to your wellbeing or to that of another person. The therapist will inform you of their decision and reason to share such information.

The therapist will make records during the case consultation and before and after each treatment.  This information enables the therapist track treatment progress and avoids duplication of information.  Personal information will not be used for any other purposes.  You have the right to request access to your data and should you need this information, please apply in writing, allowing one month to receive this.

The Code of Ethics, which forms a foundation for this work, requires therapists to keep these notes for a specific length of time. This information will be stored in a locked filing cabinet in the privacy of the therapists home. Any electronic devices we use are password protected, so email exchanges are only accessible by your therapist. You can find out more information about this act at the Information Commissioners Office at www.ico.org.uk